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How we work

Forty solutions, delivered three ways.

Written for whoever has been asked to check us out. It explains the two terms we use, then how an engagement runs from the first 20-minute call.

Two definitions

The terms, in plain words.

GTM engineering

What is GTM engineering?

Running go-to-market as one system. Account data and live buying signals decide which companies your team contacts, and when. Your sellers decide what to say. In most companies that work is split between sales, marketing and revenue operations, and nobody owns all of it.

Forward-deployed engineering

What is forward-deployed engineering?

The engineer who builds that system works inside your business: in your tools, next to the sellers who will use it, and judged on your pipeline. When the engagement ends, what they built stays in your CRM.

Service lines

Every solution sits in one of three service lines.

Each of the 40 solutions is delivered by one of them, and the mix depends on your stage.

Lead generation12 solutions

We book the meetings

We build the account list and run the outreach, and the meetings land in your sellers' calendars.

ICP data acquisitionTotal account mappingContact discovery by role+9 more

Best when your sellers have targets and empty calendars.

GTM engineering19 solutions

We run it for you

We build the engine behind your pipeline and run it for you, from the account data to the follow-up. Your team takes the conversations.

Enrichment and verificationCRM cleanup and deduplicationCustomer lookalike modelling+16 more

Best when your data and your outreach live in different tools, and interest goes cold between them.

Forward-deployed engineering9 solutions

We build it inside your team

An engineer works in your CRM next to your sellers and builds what they open every morning: a briefing before each call, and a warning when a deal goes quiet.

Competitor LinkedIn monitoringPersonalised landing pagesAccount briefing packs+6 more

Best when you already pay for the tools and your team uses a fraction of them.

See all 40 solutions →

Compared

Outside your business, or inside it.

Where the work happens changes what you get from it.

QuestionA conventional agencyForward-deployed GTM engineering
Where the work happensOutside, in the agency's toolsInside your CRM, alongside your sellers
How it learnsFrom campaign metricsFrom your sellers, who say which signals were worth acting on

The engine

Forty solutions, built around the CRM you already run.

Your CRM and the tools you already pay for sit at the centre. Six areas surround them, and every solution reads from your stack and writes its results back.

Firmographic

Who they are

Industry, headcount, funding rounds, revenue band, geography and subsidiaries.

Technographic

What they use

Tech stack, current vendors, recent migrations, integrations and website infrastructure.

Intent and signals

Why now

Hiring, news, job changes, strategic priorities, recent incidents and expansion markets.

Personal and engagement

How to reach them

Role and seniority, tenure, LinkedIn activity, posts and comments, languages and time zone.

Clay sits at the core, with more than 20 partner tools we have tested in production. See all forty solutions →

Most pipeline problems are coordination problems. The tools are bought and the people are hired. Nobody has joined them up.

How an engagement runs

From the first call to a running engine.

Every engagement starts with a 20-minute call. If we all agree, the 60-minute workshop follows. Timings are set in the statement of work.

Phase 1

Scope and sign

A scoping workshop, then a statement of work for you to review and sign.

Phase 2

Build the engine

Working sessions with each of your teams come first. Next we size your market and set up the domains and mailboxes. Then the workflows are configured.

Phase 3

Run side by side

Outreach runs every day alongside your team. Each month we refresh your market data and report what the engine produced.

Phase 4

Transfer and scale

We hand over the data and train your team on what was built. If you want us to keep running it, that is agreed in the statement of work.

Questions

What your leadership will ask you.

Do you do lead generation and appointment setting?

Yes. Lead generation is one of our three service lines: we build the target account list, run the email, LinkedIn and calling, and book meetings for your sales team. GTM engineering is how we do it: one system inside your CRM, from the account data to the follow-up.

Are you a Clay agency?

Yes. Clay sits at the core of how we build and run pipeline, with more than 20 vetted partner tools around it. Our Co-Founder Charles Tidswell hosts Clay Club Singapore.

Do we need all three service lines?

Not usually. Most teams start with one or two, and the workshop shows which pays back first.

Does this replace our team?

No. The engine takes the research and the chasing, and your sellers keep the conversations.

Which CRMs do you work with?

Any of them. We publish integration guides for HubSpot and Salesforce. We work inside the CRM you already run, with Clay alongside as the data and signal layer.

Start here

Start with a 20-minute call, then decide together.

Tell us where your pipeline stands, and a Co-Founder will say what we would do first. If we all agree after the call, the next step is a 60-minute workshop, and you leave it with a written plan.

Length
20 minutes
Where
Zoom or Teams
Who
You and a Co-Founder
Cost
Complimentary
Steve DawsonCharles Tidswell

Hosted bySteve DawsonandCharles Tidswell, Co-Founders

If we all agree it fits, the next step is a 60-minute workshop.